City of London: 0207 3858535 | Claygate: 01372 464 968

Our City and Claygate clinics are now open for face to face treatments

The health and safety of our patients and staff is, of course, paramount so we have made the following changes to make sure everyone remains safe.

1.Significantly increased the level and frequency of cleaning in the clinic, the clinic will be undergoing regular deep cleans to ensure we maintain highest levels of hygiene.

2. Face to face appointments will be offered to patients where effective treatment cannot be carried out remotely – patients will receive a video or telephone triage first

3. All patients and staff are asked not to attend our clinic if they are displaying possible signs of COVID-19 or if they should be self-isolating under current government guidelines. Patients will be screened before each appointment to ensure they do not have any Covid-19 symptoms, or that they have been recently exposed to a person with Covid-19.

4. All staff and patients will be temperature checked on entering the clinic and asked not to enter if their temperature is greater than 37.8 

5. Patients will be asked to come exactly at their appointment time to avoid mixing with other patients and appointments will be staggered throughout the day. Patients will be asked to come on their own.

6. Our clinicians will be wearing all the necessary PPE including surgical masks, gloves and aprons at all times during your appointment. We ask that patients also wear a face mask which we can provide.

7.We will be operating a reduced service to minimise the number of patients and staff in the clinic at one time

8. Between each patient we will allow 15 minutes to deep clean all surfaces and change the necessary PPE

9. We can guarantee you these measures will not affect our standard of care

Working within a COVID -19 backdrop we are still utilising virtual physio not only to pre screen patients but also for patients who prefer to have their treatment this way. We have received excellent feedback from our patients around the world regarding the benefits of our virtual physio.

Whilst we have to keep our distance as much as possible, we’re very much looking forward to seeing you in the clinics again.

If you would like to make an appointment or for enquires please call the usual number 0207 3858535 or 01372 464968

With best wishes
Amanda Harris MCSP

Founder and Director

Helping you to feel and move better

The Physio Company provides physiotherapy and rehabilitation by experienced physiotherapists for the treatment of many musculoskeletal conditions including sports injuries, back, neck and joint pain, ante and post natal back pain. We aim to get you back to normal and enjoying life to the full.
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