Amanda Harris Director/Lead Clinician

MCSP Grad Dip Phys HPC MACP AACP Nebosh Cert

Amanda is the founder of The Physio Company

She qualified from Guy’s Hospital and worked in several London teaching hospitals specializing in the treatment of musculo-skeletal conditions. Amanda completed a Masters leading to membership of the Manipulation Association of Chartered Physiotherapists (MACP). More recently she studied under the internationally renowned Physiotherapists Diane Lee and LJ Lee and uses The Integrated System Approach. This approach has honed her skills treating complex problems by analysing movements of the whole body and correcting faulty movements which can lead to pain.

In addition to previous ergonomic training and extensive occupational health experience at The Royal Free Hospital and British Airways, Amanda completed her Nebosh Certificate in Occupational Safety and Health in 2004. She is passionate about combining her physiotherapy and ergonomic skills to help patients with work related pain.

Other post graduate qualifications include acupuncture and Pilates which she uses regularly for pain relief and rehabilitation. Her special interests are spinal problems including work related disorders, shoulder and foot/ankle conditions. She is a “hands on” therapist and passionate about helping patients achieve their goals.

Amanda has lectured nationally to Physiotherapists and businesses on “The treatment and prevention of Work Related Upper Limb Disorders”.

Out of work Amanda enjoys travelling, spending time with family and friends and playing tennis.


Emma Higson MCSP HCPC BSc Physio MSc Sports rehab Musculoskeletal/sports physio


Emma graduated from the University of East Anglia in 2014. She spent 2 years working in Musculoskeletal outpatients before completing her MSc in Sports Rehabilitation alongside working with British swimming and the English institute of Sport. During this time, she led research based on shoulder pain in swimmers, which was published in the Shoulder and Elbow Journal 2018.

Emma then went on to work with athletes from various Olympic sports teams within the English Institute of sport. She spent a year with British Triathlon working with both the Junior elite triathletes across England and World class program athletes based in Bath. With a keen interest in triathlon herself she completed a half ironman in Mallorca in 2018 and has the goal to complete a full ironman in the future.

For the last 18 months she has been working full time with the British Sailing team in the lead up to the Olympic games in Tokyo, traveling internationally for both training camps and competition. During 2020 she made the decision to come back to her hometown Claygate bringing her sport physio experience back to private practice.

Emma’s postgraduate training also includes Acupuncture and Mat work Pilates and she really enjoys seeing benefit from using Pilates within her physiotherapy practice. Emma specialises in helping patients return to sport following time out for injury, especially focusing on the prevention of further injury through education and rehabilitation.

Andrea Parker Finance/Practice Manager Finance/Practice Manager

Rachel Williams Clinic administrator/reception Clinic administrator/reception

Jacqui Norton-Old Physiotherapist

MCSP HCPC registered, BSc Hons (Physiotherapy)
City, Standard Chartered Bank and Allen and Overy clinics

Jacqui graduated in 2004 with a Bachelor of Physiotherapy from The University of Melbourne, Australia. She has16 years experience working in NHS and Private Practice settings in the UK and Australia and has been a member of The Physio Company team since 2016.

She sees patients face to face in the City clinic and via virtual consultation. Jacqui skill is analysing biomechanics and human movement. By improving these she can help to alleviate patient’s pain and dysfunction. In addition to this she uses a variety of ‘hands on techniques’ with advanced rehabilitation skills to aid her patients back to their normal functional level.

Jacqui is a trained and experienced workstation assessor and conducts remote and face to face workstation assessments for a variety of clients internationally. The importance of sitting correctly at our work desk is paramount. She will look at how you work, advise on the best layout of your equipment (screen, keyboard, chair, etc.), provide adjustments to your posture and make equipment recommendations if required.

In her spare time Jacqui enjoys outdoor exercise and running after her toddler.





Karina Stead Domicillary Physiotherapist/Pilates Instructor


Karina graduated from the University of East London in 2002 and once qualified went on to work at the Royal London Hospital where she developed skills in a variety of specialities and as a senior Physiotherapist specialised in Neurology. After a career break in South Africa she worked for Central London Community Healthcare based in Westminster. In this role she developed highly specialist skills in Community Physiotherapy working with conditions such as trauma, post-operative rehabilitation, medically unwell, hospital admission avoidance, falls prevention, COPD, Parkinsons Disease, Stroke, Dementia and Palliative care. Karina worked full time for several years as a team lead Physiotherapist in a team of Occupational therapists, Podiatrists , Speech and Language therapists, Dieticians and Rehabilitation assistants. More recently she has decided to work closer to home because of her 3 young children.

She studied Matwork Pilates with the APPI and has been teaching in The Physio Company Claygate clinic since April 2015.

Since March 2016 she has been offering a home visiting Physiotherapy service in the local area for The Physio Company for patients who find it difficult, for whatever reason, to access the clinic and who have musculo skeletal, neurological and respiratory problems or who require rehabilitation after joint surgery or Palliative care.

Desiree Joubert Currently on maternity leave

BSc Hons (Physiotherapy), Physiotherapist MCSP HCPC

After graduating from the University of Pretoria in 2011, Desirée moved to Cape Town where she started working in private practice. Already a qualified Pilates mat instructor, she also gave private and group Pilates classes which enhanced her skill to correct movement patterns and promote rehabilitation through exercise. During this time she completed her training in Orthopaedic Manual Therapy level 1, which broadened her skills in hands-on manual therapy treatment for a variety of conditions. After moving to London in 2015, she worked in a private practice specializing in the pre and post operative management of spinal disorders and treatment of spinal pain in addition to rehabilitation of sports injuries. Further postgraduate qualifications include training in assessing office-based workstations through ACPOHE, dry needling and rehabilitation for dizziness. Her special interests include lower back pain and acute sport injuries. In her spare time she enjoys reading, jogging, netball, skiing and traveling.

Sue Mackenzie

Physiotherapist / Ergonomist, HCPC Registered

Sue qualified as a physiotherapist in 1993 and worked in the NHS and private practice. While working as a physiotherapist she developed a keen interest in work related injuries and how to prevent them. This interest lead to her completing an MSc in Ergonomics, studying how we interact with our working environment, the effect this has on the body and how changes can positively affect our health and productivity. Sue has since been working in the field of ergonomics for over 16 years. She has provided ergonomics advice in a range of industrial and office environments – from helping office workers be more comfortable at work through to preventing injuries in a chocolate factory.

Sue is a consultant ergonomist and workstation assessor. She also has a NEBOSH certificate in Health and Safety and an MBA which helps her to understand the bigger picture when conducting workstation assessments.

Cindy Rautenbach Physiotherapist / Pilates instructor


Cindy studied Physiotherapy at the University of the Free State in Bloemfontein, South Africa and qualified in 2000. She moved to the UK shortly after qualifying and gained a wide range of experience working in different hospitals. She worked for 5 years in Kingston Hospital and more recently worked in the NHS specializing in Women’s Health. She trained with the Australian Physiotherapy Pilates Institute (APPI) and teaches Pilates classes online.

Sarah McGowran MCSP HCPC registered BSc Hons (Physiotherapy)

Paediatric Physiotherapist

Sarah graduated in 2010 with a Bachelor of Science in Physiotherapy from the University of Brunel. She has 8 years of experience working in the NHS in the UK as well as abroad in private practice and with Charities.

She is APPI Pilates trained and certified and has a keen interest in using Pilates with all populations from adults to teenagers.

Sarah is a senior specialist Paediatric Physiotherapist. Following 3 years experience in the NHS, Sarah moved to Singapore in 2013 to work at the largest women’s and children’s hospital in South East Asia which included working on intensive care, early intervention and orthopaedics. Sarah has a passion for travel and seeing healthcare reached to all children with needs, this lead her to volunteer with charities as a Children’s Physiotherapist in Peru and Nepal.

Sarah returned to the UK 2015, and has since been working full time at a London NHS hospital treating children and teenagers, in both hospital and community settings.

She has a passion to work with children and teenagers with musculoskeletal conditions in a holistic way, including joint pain, muscle tightness or weakness, growth related biomechanical changes, post fracture or orthopaedic surgery, and symptomatic hypermobility. Sarah is keen to make young people’s rehabilitation creative and enjoyable.

Sarah is available for video consultations.

Tamsin Low Physiotherapy Manager

MCSP HCPC BSc Hons (Physiotherapy)
Allen and Overy Clinic

Tamsin graduated from the University of Otago, New Zealand in 2008. She then worked in private practice in New Zealand treating a wide variety of musculoskeletal injuries including sports injuries and spinal problems and worked closely with sports teams, particularly rugby and hockey. During this time she developed an interest in pain management and vocational rehabilitation, working with patients with chronic pain in a multidisciplinary team undertaking functional capacity evaluations, work hardening training and facilitating return to work programs.

Following a move to London in 2016, Tamsin gained experience working in NHS outpatient clinics before coming to work for The Physio Company at our Allen & Overy clinic.

Post graduate education has included a Post Graduate Diploma in Musculoskeletal Physiotherapy, spine diagnosis and management, chronic pain management and exercise rehabilitation for cancer patients.

Having dealt with both acute and chronic problems, Tamsin believes in empowering patients to understand their injuries to achieve long term solutions.

Tamsin sees patients face to face and via video consultation for Allen and Overy patients.

She is a trained and experienced workstation assessor and assesses the workstations of clients internationally.

In her spare time Tamsin is makes time for travel, yoga.

Siobhan Lloyd Pilates instructor


Siobhan was introduced to the benefits of Pilates after she was motivated to get strong after the birth of her two children. She qualified as a Body Control Pilates instructor in 2002 and underwent further training in equipment based Pilates. Her background is in Marketing.
She says, “I love Pilates because it really works if done religiously and deliberately. I like to use various small props and balls to assist the targeting of specific muscles and patterns of movement. I am meticulous with my clients to ensure that they have good knowledge and achieve progress that influences every day of their lives. As a teacher there is always something new which is highly motivating and rewarding when you witness the effect. I have a very inclusive nature and am passionate about effects on both the mind and body.”

Susi Owusu Pilates teacher Pilates teacher


Susi is an Alan Herdman certified Pilates instructor with further qualifications through BASI and Active IQ level 3.

With over 400 hours of training and teaching she has lots of Pilates experience to pass onto her clients.


Posture getting better! back pain disappeared – Sarah

Susi’s passion and knowledge of Pilates makes each class so enjoyable and I can feel the Pilates working it’s magic in each class. Plus, my dodgy knee from running is much improved. Thank you – Camilla

Paula Clifford Reception

Paula has worked in administration roles for over 10 years, prior to that she spent 10 years in the skies as Cabin Crew. In her spare time she enjoys spending time with her family, travelling to far flung places such as South East Asia and attending exercise classes. She loves Pilates and is studying for the level 3 Pilates mat work diploma.

Caroline Neat Work Station Assessment Administrator


Caroline works in Claygate and deals with the administration of the Work Station Assessment service we offer to our corporate clients.